Personal Information

  • Name: Brian Silhanek
  • Date of birth: February 6th, 1984
  • Address: 46 Weeping Willow Run Dr, Johnstown, OH
  • Phone: 740.644.6077
  • Email:

Profesional Profile

I like to think that since you found my site that you already know a little bit about me, but in case you do not, I am a versatile Project Manager with over four years of experience launching projects and leading teams toward company goals.

I have experience working with international teams of developers, system administrators, designers, and copywriters.

I am passionate about driving a team of individuals toward a common goal and delivering projects on-time and, of course, under budget.

Work Experince

2015 - Present

Manager, Project Management Team

Ecommerce, LLC

Responsible for the management of a small team of project managers along with maintaining my own projects. Reported status updates of all projects to Executive Management Team

  • Manage a team of 3 international project managers
  • Hire and train new project managers
  • Create and maintain detailed reports on the progress of all ongoing company projects
  • Escalate at-risk projects to stakeholders and executive management

2014 - 2015

Project Manager

Ecommerce, LLC

Responsible for managing several ongoing projects involving various team members from all company locations and departments. Drove the team towards our defined goal and provided status updates to management.

  • Created company standards and documentation for project management
  • Keep project stakeholders and company executives informed of project progress
  • Create risk assessments, draft project plans, and ensure proper resource management
  • Coordinate teams of various department members to work towards a common goal

2013 - 2014

Senior Manager of Customer Relations

Ecommerce, LLC

Responsible for a team of Assistant Managers, Shift Supervisors and over 25 staff members. Worked with my staff to meet company standards and key performance indicators. Developed new standards for reporting and analyzing employee performance.

  • Point of contact for a team of two Assistant Managers, five Shift Supervisors and 25 staff
  • Interview, hire, and train new staff for a new office location in India
  • Coordinate with international team members to attain department and company goals
  • Forecast staffing need based on historical data and trends
  • Created an entirely new support team for a new product utilizing existing team members

2011 - 2013

Assistant Manager of Customer Relations

Ecommerce, LLC

Responsible for the management of a team of 15-20 support center agents. Provided weekly reporting metrics to senior staff members.

  • Managed the creation and launch of a new customer user interface from inception, to beta testing, and through post-launch phases
  • Developed and implemented department reporting based on key company metrics
  • Responsible for direct management of 10-15 assigned staff members
  • Reduced customer resolution time by 50% by creating new policies and procedures for staff
  • Recruit, interview, hire, and train qualified applicant
  • Prior to being promoted to an Assistant Manager, I worked for two years as a Shift Supervisor and Account Manager at Ecommerce, LLC


Data Analyst

RD Energy, Inc.

I primarily reviewed existing customers to see if they would be a good fit for the electric company initiative.

  • Research northern Ohio FirstEnergy tariffs to determine customer rate classes and typical customer usages
  • List potential customers and business associations
  • Develop a marketing strategy to reach potential customers

2007 - 2009


Ohio Department of Development

I helped out in the Technology and Innovation division with anything and everything that needed done including updating the website, creating press releases, and data entry.

  • Assisted office management with various tasks including word processing, database entry and spreadsheet program use
  • Updated and maintained documents for The Ohio Third Frontier website on a day to day basis
  • Developed Press Releases for Ohio Third Frontier programs



Franklin University

Bachelor of the Science, Organizational Communications

Studying Organizational Communication led me to become much more methodical in the way I interact with teams of people. It has helped me to motivate teams to reach a common goal, persuade groups to try something new, and effectively communicate my thoughts across both written and verbal communication, This has helped me successfully lead projects and teams from inception through completion with desired results.

Core Classes: Organizational Communication; Management Theory & Practices; Business & Professional Communication; Business Law; Public Relations



2013 - 2015

Project Management Professional

Project Management Institute, Central Ohio Chapter

I am PMP Certified and a member of the Central Ohio Chapter of the Project Management Institute. The PMI provides standards for project management to all of its various chapters to help grow the the project management community.



Technical Skills


Microsoft Office

10+ Years Experience

Very experienced with PowerPoint, Excel and Word. Familiar with Project. Strongest with Excel data and chart creation


Google Docs Suite

5+ Years Experience

Self-taught skills with Docs, Sheets, Slides and Forms. Most experienced with Sheets.


Web Hosting

5+ Years Experience

Experienced with setting up and maintaining my own website and server. Includes setting up services on servers, setting up email, configuring DNS settings, and creating databases.


Web Design

3+ Years Experience

Web design experience consists of manipulating existing templates and a base understanding of several programming languages: HTML, PHP, and ASP

Business Skills


Project Management

3+ Years Experience

The one thing I get the most excited about in my work is finishing a task. No matter how big or small, the thrill of completing a project keeps me coming back.



5+ Years Experience

I've had the fantastic opportunity to manage both small and large teams consisting of local and international teams in my recent positions. Working with such diverse teams has been an amazing experience.


Customer Service

6+ Years Experience

Without clients, there wouldn't be a company. I've always been able to put myself in the customers shoes and work towards a resolution that works for them and the business.


Business Communication

5+ Years Experience

I pride myself on being able to effectively communicate no matter what the medium is. Proper organizational communication is key to every aspect of business.


If you would like to save yourself the time of copying and pasting my email address, you can fill out the form below to get in contact with me. My usual response time is same-day.

46 Weeping Willow Run Dr
Johnstown, OH 43031
Tel: 740.644.6077

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